FAQs

GENERAL DELIVERY (CAD$)

CANADA: Free shipping on orders over $75 and subscriptions (discount auto-applied); otherwise it’s $15 per order. Packages arrive in 3-9 business days—unless they contain seasonal items which can take longer. While gift cards are free to send, they do not contribute to the free shipping minimum when ordering other items.

REST OF WORLD: based on weight, dimensions, and destination, and calculated at checkout.

We ship from the heart of London, Ontario, via Canada Post and minimally wrap orders in recycled, recyclable, and/or biodegradable packaging (like dissolvable cornstarch packing peanuts). We don’t offer pickup at this time but hope to one day soon.

 

RETURNS

Due to the nature of food products, and in an effort to be carbon neutral, returns aren’t accepted. However, if you’re unhappy, we’ll do our best to make it right.