FAQs

HALLOWEEN

Orders containing Halloween items ship from 9/26. Order before 10/16 to receive your package by 10/28.

HOLIDAY

Orders containing Christmas items ship from 11/28. Order before 12/5 to receive your package by 12/23.

DELIVERY

CANADA: Free shipping on orders over $85 and subscriptions (discount auto-applied); otherwise it’s $15 per order. Packages arrive in 3-9 business days unless they contain seasonal items which can take longer. Gift cards are free to send but do not contribute to the free shipping minimum when ordering other items.

REST OF WORLD: calculated at checkout based on weight, dimensions, and destination.

We ship from London, Ontario via Canada Post (pickup is n/a). Orders are minimally wrapped in recycled, recyclable, compostable, and/or biodegradable packaging (e.g., dissolvable packing peanuts). If your package contains plastic like bubble wrap, it is made from recycled materials or has been sent to us by a supplier and reused.

RETURNS

Due to the nature of food products, and in an effort to be carbon neutral, returns aren’t accepted. However, if you’re unhappy, we’ll do our best to make it right.